Accounts Receivable Services
Professional Outsourced AR Management That Feels In-House
Improve Cash Flow. Reduce DSO. Strengthen Customer Relationships.
The Receivables Agency provides professional outsourced accounts receivable management, invoice follow-up, white-label accounts receivable services, accounts receivable consulting, and contingency-based invoice recovery for businesses throughout the United States.
We become an extension of your accounting department by managing customer communications, payment follow-up, aging reports, invoice disputes, payment commitments, and receivables recovery while preserving the customer relationships you've worked hard to build.
Whether you're looking to outsource your entire accounts receivable department or simply need help recovering selected past-due invoices, our flexible solutions are designed to improve cash flow without adding additional headcount.
Current Invoice Follow-Up
Keep Current Invoices from Becoming Past Due
Most payment problems begin long before an invoice becomes delinquent. Our proactive invoice follow-up process helps reduce aging by confirming invoice receipt, answering customer questions, documenting payment dates, and removing obstacles before payment delays occur.
Included Services
- Invoice receipt confirmation
- Friendly payment reminders
- Purchase order verification
- Payment portal assistance
- Remittance guidance
- Expected payment date confirmation
- Customer communication under your company's name
- Payment commitment documentation
Past-Due Receivables Management
Professional Follow-Up That Protects Customer Relationships
Once invoices become overdue, consistent communication becomes critical. Our receivables specialists manage structured customer outreach designed to identify payment delays, resolve invoice disputes, negotiate payment arrangements, and move outstanding balances toward payment. Unlike traditional collection agencies, our approach focuses on preserving long-term customer relationships while improving your cash flow.
Included Services
- Email follow-up
- Telephone follow-up
- Past-due invoice management
- Payment commitment tracking
- Payment arrangement coordination
- Invoice dispute management
- Missing documentation follow-up
- Purchase order research
- Internal escalation recommendations
- Receivables activity documentation
Full-Service Outsourced AR
Your Complete Accounts Receivable Department
Hiring an experienced AR professional can cost $70,000–$100,000+ annually before benefits, payroll taxes, software, and training. The Receivables Agency provides an entire receivables department for a fraction of that investment. We manage your complete receivables process from current invoices through aging balances while keeping your accounting team informed every step of the way.
Included Services
- Complete aging report management
- Customer invoice follow-up
- Customer statements
- Invoice delivery
- Payment tracking
- Customer contact verification
- Internal accounting coordination
- Dispute management
- Weekly reporting
- Executive summaries
- Receivables workflow management
White-Label AR Services
Expand Your Accounting Firm Without Hiring Staff
Offer professional accounts receivable management to your clients under your firm's brand. We partner with CPA firms, accounting firms, bookkeeping companies, fractional CFO firms, and outsourced accounting providers. Your clients never know we're involved — everything is handled using your company's communication style, workflows, and branding.
Included Services
- White-label communication
- Dedicated receivables specialists
- Client-specific workflows
- Executive reporting
- Aging report management
- Custom follow-up schedules
- Scalable support
- Seamless integration
Contingency-Based Recovery
No Upfront Fee. No Monthly Retainer. Pay Only When We Recover Funds.
Not every business needs ongoing AR management. Sometimes you simply need help recovering selected overdue invoices. Our contingency-based invoice recovery program allows businesses to submit approved accounts for professional receivables recovery without paying an upfront fee. Best for older invoices, high-dollar balances, difficult customer accounts, broken payment promises, and one-time recovery projects.
Included Services
- Professional customer outreach
- Receivables recovery
- Payment negotiations
- Settlement discussions (when authorized)
- Payment arrangements
- Invoice dispute resolution
- Receivables recovery reporting
- Escalation recommendations
Invoice Dispute Resolution
Resolve the Issue Delaying Payment
A significant percentage of overdue invoices remain unpaid because of billing issues rather than a customer's inability or unwillingness to pay. We coordinate directly with your team and your customer to resolve payment obstacles quickly.
Included Services
- Missing purchase orders
- Billing discrepancies
- Pricing questions
- Missing invoices
- Required approvals
- Short payments
- Credit memo requests
- Documentation requests
Reporting & AR Analytics
Real-Time Visibility Into Your Receivables
We don't just manage receivables — we provide the visibility needed to make better financial decisions. Our executive reporting helps business owners, Controllers, CFOs, and finance teams understand the health of their receivables portfolio.
Included Services
- Aging movement
- Dollars collected
- Customer payment commitments
- Promise-to-pay tracking
- Customer dispute reporting
- Hold status
- DSO tracking
- Aging trends
- Executive dashboards
- Receivables performance summaries
- Customer payment trends
Credit & AR Consulting
Build a Better Receivables Process
A strong receivables process starts before the first invoice is ever sent. We help businesses strengthen their credit policies, improve receivables workflows, reduce DSO, and create scalable AR processes that support long-term growth.
Included Services
- Credit policy development
- Customer credit reviews
- Credit-limit recommendations
- Payment terms evaluation
- Aging report analysis
- Receivables workflow optimization
- Receivables strategy development
- DSO reduction planning
- KPI dashboard recommendations
- Process documentation
- Staff training
Ready to improve your cash flow?
Share your invoice volume and current AR situation and we'll provide a clear quote.